A very common frustrating problem is having a 3G or 4G signal, but the internet doesn't load. I'm going to present two solutions that can solve this inconvenience. I believe that many people don't even think about this solution, which, despite being simple, almost always solves problems with a lack of internet connection.
Mobile Data has signal but does not work – Force 3G/4G Connection on Cell Phone:
Android:
- Access your cell phone settings;
- Look for “Network and Internet” and select the option;
- Then look for “Mobile Network”;
- When entering the mobile network, you must look for the option that allows you to choose the preferred network “2g/3g/4g” and select the cell phone option that only shows 3G or 4G or 5G on newer cell phones;
5. And this will probably fix the connection issues;
Iphone:
- Go to your iPhone settings;
- Select the “Cellular” option;
- Then select your chip in the SIMs option;
- You will find an option written “Voice and Data” select it;
- After that, simply remove it from the automatic and select 5G, 4G or 3G according to your iPhone model;
Didn't solve the problem? I recommend following the second step by step where you should contact the Operator.
Update the Chip with the Operator:
If the problem persists, consider updating your chip with your operator.
- Contact the operator's support via phone number or chat application;
- Explain the situation and follow their instructions;
- They can perform a “signal booster upgrade” which may resolve the issue;
- They usually ask you to turn off your phone for about five minutes during the update;
- By following these steps, you can be sure that mobile data will work again.
Still having doubts? Watch the video below: