Positive smart bulbs are very popular due to their affordable price and high availability on the market, but not everything is rosy and sometimes problems arise and the positive bulb doesn't connect and has difficulty connecting to wifi, smartphone and more. To solve this problem, we're going to help you with a few steps that can solve it once and for all.
Positivo lamp does not connect know how to solve it
Tried to connect your light bulb and it didn't work? Just follow the steps below:]
Use the Tuya app
Sim as lâmpadas smart da positiva são baseadas no aplicativo tuya, portanto funciona neste app também, e por algum motivo misterioso as vezes ele conecta sem problemas enquanto no da positivo pode ter algum erro, portanto pode tentar conectar por ele, basta baixar o aplicativo abaixo:
Tuya for Android
Tuya for iOS
Didn't work? Stay in the same application and try the next step.
Turn off Bluetooth
Yes, that's right, sometimes the bluetooth hinders the connection because it has a bluetooth pairing mode, try disconnecting and trying the connection again, in 99% of cases this step works, but if the connection still doesn't work, there's one more step below.
Reset lamp and router
The last step is to reset the lamp according to the manual and also the router (reboot), so that it removes any trace of the saved lamp, then follow the previous steps and try the connection again.
Any doubts? Watch the video below:
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